What This Policy Covers and Why It Applies to You
We collect the personal information you provide when creating your account — your name, contact details, and the mobile wallet numbers you link for bKash, Nagad, or Rocket transactions. This data is used strictly to process your deposits and withdrawals, verify your account identity, and maintain
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the security of your session. We do not collect more than what your account needs to function. When you use a payment method like Nagad or Rocket, the transaction reference is logged on our end to reconcile your wallet balance — that reference is never shared
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outside the payment flow without your consent. We also collect device and session data automatically when you access the platform; this helps us detect unusual login activity and protect your account from unauthorised access. We retain your data for as long as your account remains active,
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or as long as required under the applicable rules of the eligible regions we operate in. If you close your account, we follow a structured data-removal schedule, though some records may be held longer where required by law. All data handling depends on your local law
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and the eligible regions we serve — if you are unsure whether this policy applies in your jurisdiction, reach out to our support team before proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.